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If the performer of a notification has a notification preference of plain text mail with HTML attachments (MAILATTH), when a notification mailer processes the notification, it generates a plain text e-mail notification with HTML attachments and sends it to the performer role. The recipient should use an e-mail reader that supports HTML attachments.

The notification mailer uses the Text Body defined for the message in the Message Body property page to generate the plain text body of the e-mail. It also generates an HTML version of the notification message and sends it as an attachment called HTML Message Body to the plain text e-mail. The notification mailer generates the content of the HTML attachment from the HTML Body defined for the message. If no HTML Body is defined, it uses the Text Body to generate the HTML mail. The notification mailer token replaces all message attributes referenced in the plain text message body with plain text values and token replaces all message attributes referenced in the attached HTML message with HTML-formatted values. See: Sending Plain Text E-mail and Sending HTML-Formatted E-mail.

If your e-mail reader supports HTML-formatting in the message body, you can optionally select the Inline Attachment configuration parameter to set the Content-Disposition MIME header to inline for attachments. Then the HTML attachment will also appear inline in the message body. Note, however, that some e-mail clients may not support the Content-Disposition header, or may support it in varying ways. Consequently, the Inline Attachment setting may not always have the desired effect, depending on the e-mail clients with which you read your e-mail messages.

Note: Message attributes that have Attach Content checked in their Attributes property page, are appended as HTML-formatted attachments. For example:

The notifications received by a user whose notification preference is 'Plain text with HTML attachments' always contain at least two standard attachments. The first attachment is HTML Message Body and the other is Notification Detail Link. When you select Notification Detail Link, your e-mail reader opens a browser window that displays your notification in the Notification Details web page. You can respond directly to your notification from this web page, bypassing the need to process your response through a notification mailer. See: To Respond to a Plain Text E-mail Notification with an HTML Attachment, Oracle Workflow User's Guide.

Note: In the standalone version of Oracle Workflow, if the Send Access Key configuration parameter for the notification mailer that sent the message is deselected, and you are not already logged in, you will be prompted to log in when you select the Notification Detail Link before you can access the Notification Details web page. In Oracle Applications, you must always log in before you can access the Oracle Applications Framework-based version of the Notification Details page from the Notification Detail Link.

Alternatively, a recipient of this type of notification can respond in one of two other ways:

Note: You can use the Inline Attachment configuration parameter to set the Content-Disposition MIME header to either inline or attachment for all attachments to notification messages, including the Notification Detail Link, HTML Message Body, Notification References containing attached URLs, and attached PL/SQL, PL/SQL CLOB, or PL/SQL BLOB documents. Note, however, that some e-mail clients may not support the Content-Disposition header, or may support it in varying ways. Consequently, the Inline Attachment setting may not always have the desired effect, depending on the e-mail clients with which users read their e-mail messages.

Note: The file name of the HTML Message Body attachment is determined by the text value for the WF_HTML_MESSAGE resource token, or by the token name if no text value is defined. Similarly, the file name of the Notification Detail Link attachment is determined by the text value for the WF_URL_NOTIFICATION resource token, or by the token name if no text value is defined; and the file name of the Notification References attachment is determined by the text value for the WF_URLLIST_ATTACHMENT resource token, or by the token name if no text value is defined. The default file names are "HTML Message Body.html", "Notification Detail Link.html", and "Notification References.html", respectively. If you want to specify different file names for these attachments, you must first create a .msg source file specifying the new file names as the text values for the WF_HTML_MESSAGE, WF_URL_NOTIFICATION, and WF_URLLIST_ATTACHMENT resource tokens. Then use the Workflow Resource Generator program to upload the new seed data from the source file to the database table WF_RESOURCES. See: To Run the Workflow Resource Generator, Oracle Workflow API Reference and Setting the WF_RESOURCES Environment Variable.

See: Notification Preferences

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