Preface

Purpose of this Guide

This manual provides configuration information and answers to crucial troubleshooting questions pertaining to the Oracle Intelligent Agent. The Oracle Intelligent Agent User's Guide is directed towards users of Oracle Enterprise Manager Version 2, 9.x, and any other supported system management frameworks that communicate with the Oracle database through the Intelligent Agent.

Intended Audience

This manual is intended for anyone installing, configuring, or troubleshooting the Oracle Intelligent Agent on UNIX or Windows NT platforms. Under most circumstances, the Agent requires little in the way of configuration and maintenance. For this reason, the Oracle Intelligent Agent User's Guide should be used as a reference, rather than read sequentially.

How this Manual is Organized

Chapter 1, "Intelligent Agent Overview"

Provides a functional overview to the Intelligent Agent and discovery services.

Chapter 2, "Installation, Configuration and Usage"

Describes Agent installation and configuration procedures.

Chapter 3, "Job and Event Scripts"

Describes Job and Event scripting using the Tool Command Language (Tcl).

Appendix A, "Agent Configuration Files"

Describes requisite configuration files used by Oracle Enterprise Manager.

Appendix B, "Troubleshooting"

Provides Intelligent Agent troubleshooting guidelines and procedures.

Documentation Set

The Oracle Enterprise Manager Release 9i documentation includes the following:

• The Oracle Enterprise Manager Readme Release 9i provides important notes on updates to the software and other late-breaking news, as well as any differences between the product's behavior and how it is documented.
• The Oracle Enterprise Manager Configuration Guide Release 9i provides information about configuring the Oracle Enterprise Manager system.
• The Oracle Enterprise Manager Concepts Guide Release 9i provides an overview of the Enterprise Manager system.
• The Oracle Enterprise Manager Administrator's Guide Release 9i describes the components and features of the Oracle Enterprise Manager system.
• The Oracle Intelligent Agent User's Guide describes how to administer the Oracle Intelligent Agent.
• The Oracle Enterprise Manager Messages Manual Release 9i contains probable causes and recommended actions for Oracle Enterprise Manager errors.

In addition to the Oracle Enterprise Manager documentation set, extensive on-line help is provided for components in Oracle Enterprise Manager.

To download free release notes or installation documentation, please visit the Oracle Documentation Center at http://docs.oracle.com/

Printed documentation is available for sale in the Oracle Store at http://oraclestore.oracle.com/

Related Documents

For more information, see the following documents:

• Oracle Enterprise Manager Configuration Guide
• Oracle SNMP Support Reference Guide

Oracle documentation is available online from the Internet at

http://tahiti.oracle.com

In North America, printed documentation is available for sale in the Oracle Store at

http://oraclestore.oracle.com/

Customers in Europe, the Middle East, and Africa (EMEA) can purchase documentation from

http://www.oraclebookshop.com/

Other customers can contact their Oracle representative to purchase printed documentation.

To download free release notes, installation documentation, white papers, or other collateral, please visit the Oracle Technology Network (OTN). You must register online before using OTN; registration is free and can be done at

http://otn.oracle.com/admin/account/membership.html

If you already have a username and password for OTN, then you can go directly to the documentation section of the OTN Web site at

http://otn.oracle.com/docs/index.htm

Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Standards will continue to evolve over time, and Oracle Corporation is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For additional information, visit the Oracle Accessibility Program Web site at

 http://www.oracle.com/accessibility/

Accessibility of Code Examples in Documentation

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Accessibility of Links to External Web Sites in Documentation

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