Secure Global Desktop Administration Guide > Printing > With Secure Global Desktop PDF printing, fonts don't print as expected

With Secure Global Desktop PDF printing, fonts don't print as expected

When using Secure Global Desktop PDF printing, users may find that the fonts on the printed output are not what they expected. As Secure Global Desktop PDF printing relies on a combination of Windows printer drivers, Ghostscript and the Adobe Reader to deliver its output, you may have to experiment with the font settings for each of these components to see if this produces a better result.

Downloading TrueType fonts

If the document contains TrueType fonts, users may find that the printer is using its own fonts (device fonts) instead of the TrueType fonts and this can result in some characters being printed as "empty boxes" ([]). The solution to this is to force the printer download the TrueType fonts for printing. To do this:

1. When printing from a Windows 2000/2003 application/desktop session, click Properties in the Print dialog.
2. Click Advanced.
3. Under Graphic settings, change the TrueType Font option to Download as Softfont.
4. Click OK and print.

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