Secure Global Desktop 4.31 Administration Guide > Printing > If the array changes, do I have to re-configure printing?

If the array changes, do I have to re-configure printing?

When you make changes to an array of Secure Global Desktop servers, printers are not reconfigured and so print jobs may be wrongly directed. When you make an array change, a warning message displays advising you that you may have re-configure your printers manually. The warning displays when:

You create an array.
You add a new secondary server to the array.
You change the primary server in the array.

Whether you have to re-configure or not, depends on the application server and the change made:

Application server type	New array	New primary	New secondary
UNIX	No	No	Yes
Windows 2000/2003	No	No	No
Windows NT 4	Yes	Yes	No
Windows NT 3.51	Yes	Yes	No

If you add a new secondary Secure Global Desktop server, you must install a new printer on your UNIX/Linux application servers for the new secondary.

If you create an array or change the primary Secure Global Desktop server in an array, you must re-configure the printers on your Windows NT 4 and NT 3.51 application servers so that they 'point to' the new primary server.

To re-configure a printer, see:

Related topics
Introducing Secure Global Desktop printing Users cannot print from applications displayed through Secure Global Desktop